14 ways a customer review strategy can transform your business When 97% of consumers say customer reviews influence their buying decision, a strategy for managing reviews has to be a top priority for every consumer-facing business. Here are just 14 reasons why customer reviews should be a key part of your business strategy. 1. Rank …
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Can customer reviews on Google be removed? With a staggering 95% of consumers reading online reviews before making a purchase (1), and 88% of consumers trusting online reviews as much as a friend’s recommendation(2), it’s no wonder many business owners want to know whether bad reviews on Google can be removed. Can anything be done …
How to get more customer reviews for your business Since 88% of consumers trust online reviews as much as a friend’s recommendation(1), reviews can dramatically influence business performance. A high number of positive customer reviews not only improves perception in the eyes of potential customers, but they are also viewed as credible quality signals by …
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